Cookie Policy

Effective Date: January 18, 2026

Last Updated: January 18, 2026

1. Introduction

This Cookie Policy explains how Stick IPTV ("we," "our," or "us") uses cookies and similar tracking technologies on our website (https://stickiptv.co.uk) and services. This policy should be read together with our Privacy Policy and Terms of Service.

By using our website, you consent to the use of cookies as described in this policy. This Cookie Policy complies with the UK Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulation (GDPR).

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

Cookies typically contain:

  • A unique identifier
  • The name of the website that placed the cookie
  • An expiration date (some cookies expire when you close your browser, others persist for a set period)
  • Information about your browsing activity

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • Security and authentication
  • Session management
  • Load balancing
  • Remembering your login status

Legal Basis: These cookies are essential for providing our services and do not require consent under PECR.

Duration: Session cookies (expire when you close your browser)

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about:

  • Pages visited
  • Time spent on pages
  • Traffic sources
  • Error messages encountered
  • Click patterns and navigation paths

We use:

  • Google Analytics: To analyze website traffic and user behavior

Legal Basis: Consent (you can opt out)

Duration: Up to 2 years

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features, such as:

  • Remembering your preferences (language, region)
  • Customizing content based on your previous visits
  • Remembering items in your shopping cart (if applicable)

Legal Basis: Consent or legitimate interest

Duration: Varies (typically 1-12 months)

3.4 Targeting and Advertising Cookies

Currently, we do not use third-party advertising cookies. However, if we implement advertising in the future, these cookies would:

  • Track your browsing habits across websites
  • Show you relevant advertisements
  • Measure the effectiveness of advertising campaigns

If we introduce advertising cookies, we will update this policy and request your explicit consent.

4. Third-Party Cookies

Some cookies on our website are set by third-party services we use:

4.1 Google Analytics (Google LLC)

Purpose: Website analytics and performance tracking

Cookies Used: _ga, _gid, _gat

Duration:

  • _ga: 2 years
  • _gid: 24 hours
  • _gat: 1 minute

Data Collected: IP address (anonymized), device information, pages visited, time on site

Privacy Policy: Google Privacy Policy

Opt-Out: Google Analytics Opt-out Browser Add-on

4.2 Payment Processors (PayPal, Stripe, etc.)

Purpose: Processing payments securely

Cookies: Set by payment providers during checkout

Privacy Policies:

4.3 Social Media Plugins (If Applicable)

If you interact with social media buttons on our website (e.g., Facebook, Twitter), those platforms may set cookies. We do not control these cookies. Please refer to the respective social media platform's privacy policy for more information.

5. How We Use Cookies

We use cookies for the following purposes:

5.1 Authentication and Security

  • Verify your identity when you log in
  • Prevent unauthorized access to your account
  • Detect and prevent fraudulent activity

5.2 Performance and Analytics

  • Understand how visitors use our website
  • Identify popular content and features
  • Improve website performance and user experience
  • Diagnose technical issues

5.3 Functionality and Preferences

  • Remember your language and regional preferences
  • Customize content based on your interests
  • Provide a personalized experience

5.4 Marketing and Communications (With Consent)

  • Track the effectiveness of marketing campaigns
  • Deliver relevant promotional content
  • Measure conversion rates

6. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

6.1 Web Beacons (Pixel Tags)

Small transparent images embedded in web pages or emails that track:

  • Email open rates
  • Click-through rates
  • Page views

6.2 Local Storage

HTML5 local storage allows us to store data on your device for:

  • Faster page loading
  • Offline access to certain features
  • Enhanced user experience

6.3 Device Fingerprinting

We may collect device information (browser type, operating system, screen resolution) to:

  • Detect fraud and abuse
  • Optimize content delivery
  • Ensure compatibility

7. Managing Your Cookie Preferences

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when you close your browser
  • Receive a notification before a cookie is set

How to manage cookies in popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

7.2 Opt-Out Options

You can opt out of specific tracking technologies:

7.3 Mobile Device Settings

On mobile devices, you can manage tracking through:

  • iOS: Settings → Privacy → Tracking → Disable "Allow Apps to Request to Track"
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

7.4 Impact of Disabling Cookies

Important: Blocking or deleting cookies may affect the functionality of our website. You may experience:

  • Difficulty logging in or staying logged in
  • Loss of personalized settings
  • Inability to use certain features
  • Reduced website performance

Essential cookies are necessary for the website to function, so blocking them may prevent you from using our services entirely.

8. Cookie Retention Periods

The duration for which cookies remain on your device varies:

Cookie Type Duration Description
Session Cookies Until browser is closed Temporary cookies that expire when you close your browser
Persistent Cookies Varies (days to years) Remain on your device until they expire or you delete them
Google Analytics Up to 2 years Track user behavior across visits
Authentication Cookies 30 days (typical) Keep you logged in between sessions

9. Your Rights Under GDPR and UK Law

Under GDPR and UK data protection law, you have the following rights regarding cookies:

9.1 Right to Information

You have the right to know what cookies are being set and how they are used (this Cookie Policy provides that information).

9.2 Right to Consent

For non-essential cookies, you have the right to give or withhold consent. You can withdraw consent at any time.

9.3 Right to Object

You can object to the use of cookies that are based on legitimate interests (e.g., analytics cookies).

9.4 Right to Access

You can request access to the data collected through cookies. Contact us at info@stickiptv.co.uk.

9.5 Right to Erasure

You can request that we delete cookies and associated data. Note that deleting essential cookies may affect your ability to use our services.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from children through cookies. If you believe a child has provided information to us, please contact us immediately.

11. International Data Transfers

Some cookies and tracking technologies (e.g., Google Analytics) may transfer data outside the UK or European Economic Area (EEA). We ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the UK government
  • Privacy Shield certification (where applicable)

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies we use
  • Legal requirements
  • Our business practices

We will notify you of significant changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a notice on our website
  • Sending an email notification (for material changes)

Your continued use of our website after changes are posted constitutes acceptance of the updated Cookie Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

  • Company Name: Stick IPTV
  • Address: [registered business address to be added]
  • Email: info@stickiptv.co.uk
  • WhatsApp: +44 0000 000000

14. Complaints

If you are not satisfied with how we handle your cookie-related concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

  • Website: https://ico.org.uk/
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

15. Additional Resources

For more information about cookies and online privacy:

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.

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